Shipping & Returns

Thank you for shopping at DJC Collectibles!

Customer satisfaction is our #1 priority, if you are not entirely satisfied with your purchase, we're here to help.

SHIPPING

 Shipping is determined on the weight of the package, destination and size of box.

Every item purchased will be shipped wrapped in bubble wrap and filled with styro foam popcorn, to assure the best condition possible 

*** Please note if you are making Pre Order purchases and combining with in stock items all items will be held and shipped at once. If you require items to be shipped separately separate orders must be made. ****

 

RETURNS

We do not accept returns anymore due to switch out of figures. We are not responsible for manufacturer defects, if this happens contact the manufacturer directly. If we can get a refund for the damaged item from our suppliers, then we will exchange the damaged item if the manufacturer does not./ 

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REFUNDS

If a pre order item is canceled there is a 15% cancelation fee applied to the cancelation, 15% also applies to in-stock items

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

CONTACT US

If you have any questions on how to return your item to us, contact us at DJCCOLLECTIBLES@GMAIL.COM