Shipping & Returns

Thank you for shopping at DJC Collectibles!

Customer satisfaction is our #1 priority, if you are not entirely satisfied with your purchase, we're here to help.

SHIPPING

 Shipping is determined on the weight of the package, destination and size of box.

Every item purchased will be shipped wrapped in bubble wrap and filled with styro foam popcorn, to assure the best condition possible 

*** Please note if you are making Pre Order purchases and combining with in stock items all items will be held and shipped at once. If you require items to be shipped separately separate orders must be made. ****

 

RETURNS

You have 30 days to return an item from the date you received it.

To be eligible for a return, the item must be in the same condition as you received it, and still have the original packaging which is still unopened. We are not responsible for manufacturer defects, if this happens contact the manufacturer directly. The returned item must also have the original receipt that came with it. 

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REFUNDS

If a pre order item is canceled there is a 15% restocking fee applied to the cancelation

We are not responsible for the shipping cost on any item that is returned for a refund

Once we receive your item, and the item is inspected we will notify you immediately via email.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

CONTACT US

If you have any questions on how to return your item to us, contact us AT DJCCOLLECTIBLES@GMAIL.COM